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TERMS AND CONDITIONS

WEBSITE USAGE

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Write2Spell2Read’s relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than with the prior consent of Write2Spell2Read.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

ORDERING

We will post to anywhere within Australia.

For any other international enquiries please contact us.

Your Order Confirmation Email

Once you have placed an order you will be sent an order confirmation email. It is important that you check your order confirmation email thoroughly. If there are any errors please email us immediately.  It should be noted that changes can not be made once your order is placed. If you are sending your package to somewhere other than the billing address, both addresses will appear on your Order Confirmation email. If you do not receive an Order Confirmation Email you may have entered an incorrect email address. Please email us and we will correct the email address and send you a copy of your order and your order number.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Write2Spell2Read reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. If your credit card has already been charged for a purchase and your order is cancelled, Write2Spell2Read will reimburse your order.

Amendments to Orders

We cannot make additions or deletions to orders once they have been placed.

Order Cancellations

All order cancellations must be emailed to us

Your order is considered current unless cancelled in writing (via email) by either the customer or Write2Spell2Read. Orders can not be cancelled after they have been shipped.

Product Availability

The availability of our products on-line is updated regularly and every attempt is made by us to ensure its accuracy. Sometimes however, items sell out between this time and when you have placed an order. If items are sold out or if there are any delays on delivery, you will be notified as soon as possible.

Please note that stock availability is subject to change without prior notice.

If you order a product that is out of stock or if there are any expected delays on delivery, we will provide you with three options:

  • A full refund for the cost of the out-of-stock product
  • Exchange for a similar item (if the similar item is more expensive you will need to pay the difference between this item and the item you originally ordered)
  • Ability to place the out-of-stock item on backorder. The backordered item will be mailed to you when it arrives.

If you have ordered more than one item, the in-stock items will be mailed to you and will attract the usual shipping charges (see below). The out-of-stock backordered item will be mailed to you at our expense when it arrives.

Promotional Emails

By placing an order with Write2Spell2Read you give us the authority to send you our promotional emails, exclusive sale offers and new product updates from time to time. If you do not wish to receive our promotional emails, please reply to your order confirmation with the title 'unsubscribe' in the subject line.

PRICING

All prices are inclusive of 10% GST and are listed in Australian Dollars.

Write2Spell2Read reserves the right to adjust product and shipping prices on the web site at any time without notice.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Write2Spell2Read shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Promotion Codes & Vouchers

Promotion codes & vouchers can not be used in conjunction with any other offer unless specified. Promotion codes and/or vouchers do not apply to sale items. You can still use promotion codes and/or vouchers if you have a mixture of sale items and regularly priced items in your shopping cart but the terms and conditions of a promotion code do not include sale items in the minimum spend or % off.

PAYMENT FOR ORDERED GOODS

We only trade in Australian Dollars.

Payment Methods

There are two payment options for goods ordered from Write2Spell2Read.

  • PayPal
  • Credit Card

Payment methods can be selected at the checkout.

In all instances, goods are only dispatched once full payment has been received.

DELIVERY OF GOODS

Where we Deliver

Write2Spell2Read currently only delivers within Australia.

Note: For overseas customers interested in purchasing items listed on our website please e-mail us with your order and we will do our best to fulfill your request. This will include confirming payments, shipping costs and relevant insurances. Orders made from outside Australia and that are to be shipped outside Australia, will have the GST amount deducted. This adjustment is done manually and will appear on the invoice sent with the order confirmation.

How We Deliver

We aim to dispatch your order within 24 hours of receipt, providing that goods are in stock. Write2Spell2Read will contact you by email to let you know when an order has been dispatched and provide an estimated delivery date. Any date quoted for delivery is an estimate only.

Goods will be delivered using Australia Post or a courier service and a signature may be required upon receipt of goods. Customers are responsible to have someone at the delivery address to sign for and accept the delivery. For courier services, if you are not present when a delivery takes place, a card will be left and you can re-arrange delivery on an alternative morning / afternoon of a specific day. Any additional costs for re-delivery attempts are the customer’s responsibility and as such, are to be paid for by the customer.

Urgent Deliveries

If you need your goods urgently please contact us so we can arrange for your goods to be sent via Express Post or to be couriered to you. We will advise you of the cost of shipping and recommended insurances (if applicable) in these instances before dispatching your goods.

OBLIGATIONS OF THE CUSTOMER & FURTHER IDENTIFICATION

As a Customer of Write2Spell2Read, you must provide current, complete, and accurate information about yourself at all times.

We reserve the right to request further identification if required and to cancel orders when further identification is requested, but not received or found to be unsatisfactory.

RETURN AND EXCHANGE POLICY

All items are returned within 14 days of the original date of dispatch. No exchange, credit or refund can be given after 14 days for change of mind or if you have made a wrong decision. (This period may be extended in certain circumstances)

The product(s) must be as new, ie: unused and undamaged.

Postage/shipping and handling of products is not refundable unless we have made a mistake and sent you the wrong product/s or the product/s is deemed faulty. Under no circumstances will a refund or credit be given if the products received are used, worn, washed, soiled, damaged or without original packaging and/or tags attached. These items will be returned to the customer with the customer responsible for any return shipping costs.

The customer will be responsible for the cost of returning any item to Write2Spell2Read in its original condition. Write2Spell2Read advises that you send your return package by registered post, as Write2Spell2Read cannot be held responsible for any product lost/damaged in transit.

If requested by Write2Spell2Read, the Customer may be required to provide information that we can use to assist the Customer with any monetary refund or return. This information may include your name, address, home phone, work phone, credit card details and other relevant information required by us. Failure to provide sufficient information may delay the refund process. Write2Spell2Read is not to be held responsible for any delays according to this clause.

If exchanging an item you may select an alternative product, however if the replacement item is priced higher than the item exchanged you will be required to pay for the difference.

Costs of shipping are borne by the customer when replacing goods, unless faulty.

Products Deemed Faulty

Write2Spell2Read prides itself on its quality control and checks all products to the best of its ability before dispatch.

If however, you believe you have a product that is faulty, please call or email us as soon as possible during business hours, Often problems can be resolved immediately.

Packages Damaged in Transit 

Write2Spell2Read takes great care when packaging your order and rarely have our packages been damaged in transit. In the unfortunate case that your order does get damaged please note Write2Spell2Read is not responsible for items lost or damaged in transit. The risk of loss/damage passes to you upon our delivery to Australia Post. It is advisable to opt for the registered post option when ordering products so that your parcels can be tracked and are automatically insured for a value of up to $100. Further insurance is recommended to cover more expensive items as mentioned in the costs of shipping section (see above). As long as your parcel has been sent by registered post or courier, most packages are covered by the level of insurance included in delivery, provided you have not asked for a package to be left at a premises without signature confirmation of delivery. As we consider any damage or loss of goods on a case-by-case basis, it is important to contact Write2Spell2Read within 7 days of receipt of goods so we can aid you in the replacement of damaged goods.

Incorrect Items, Missing Items

Please ensure you open your parcel, check all items are included and undamaged. Claims for missing or damaged items cannot be accepted after 7 days of receipt.

If item(s) received is not what you ordered, please do not open the sealed packaging. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

Write2Spell2Read owns the title of any extra goods shipped with your order that have been dispatched in error and as such these goods must be returned to us immediately. We will be responsible for any postage charges related to the return of our goods.

Exceptions to Returnable Products

Products offered on Sale/Clearance are not returnable unless faulty. This type of sale/clearance is considered final. From time to time some products may be offered at a discounted price due to slight damaged or a small fault, this will be detailed on the product page. These items are also not returnable and the sale/clearance is considered final.

REFUSAL TO SUPPLY SERVICES OR PRODUCTS

Write2Spell2Read reserves the right to refuse or discontinue supply or services of any products without notice to persons who are deemed to engage in conduct or activities that Write2Spell2Read believes violates any of its terms and conditions.

LIABILITY

Write2Spell2Read shall not be liable to the Customer, or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the Products, other than expressly imposed by statute in terms of which it is not possible to limit or exclude liability.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Write2Spell2Read and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to make changes and corrections in products and specifications, withdraw any product we advertise and change prices without notice.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Write2Spell2Read. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Write2Spell2Read takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Write2Spell2Read may change the content of its terms and conditions at any time without prior notice.

GOVERNING LAW & SEVERABILITY

Write2Spell2Read and the Customer agree that the terms and conditions of sale shall be governed by the laws of the State of New South Wales.

In the event that any part of these terms and conditions shall be deemed invalid, unlawful or unenforceable to any extent, such terms or conditions shall be severed from the remaining terms and conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.